Adexen

ASSISTANT SERVICE MANAGER

Secteur: Distribution/Vente

A leader company in Electronics, Telecommunications & Services business is looking for a dynamic, customer-oriented and self-motivated individual to fill the position of Assistant Service Manager for its expanding operations in Senegal.

JOB DESCRIPTION

Customer satisfaction through support in creating & achieving Business targets, to achieve organizational goal & performance.

RESPONSIBILITIES

• Quality issue report and registration on all products
• Process approvals for FDP SWAP cases for partners as per company policy
• Check and provide Quality Issue solution to partners through Group HQ and factory
• Provide Technical Information to partners as per requirements
• Establish CIC in branch office and partners, provide them trainings and monitor results
• Report result of Field test to Group HQ and factory
• SVC expanses management of branch
• Daily, weekly & MIS reports to branch head and Group HQ
• GQI / RMA reports control and monitoring
• Product quality Issues evaluation, follow up with Group HQ, factory and finish them all
• New model Field testing (All required products])
• Manage service expense of the branch service
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QUALIFICATIONS AND EXPERIENCE

• Engineering background preferably
• Minimum 3 years experience in relevant industry
• Smart, sharp, aggressive with pleasing personality & quick decision making ability
• Dynamic, result-oriented
• Excellent communication and interpersonal skills
• Bachelor status
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Please send us your english resume in Word format at: ADEXEN-193044@talentprofiler.com
Or apply directly at: http://en.adexen.com/offer_SEN0310_assistant-service-manager.html

Localisation: Dakar

Salaire à l'année: A discuter